After an Windows 10 PC (Intel i7 10700, Gigabyte B460) update my wireless keyboard and mouse no longer work. I know its a driver problem because this same wireless mouse and keyboard work on another Win10 Surface PC.
When I plug a cabled mouse in and it powers up the mouse on start up, then at the Ctrl+Alt+Delete login screen Windows cuts the mouse's power. If I start up in Diagnostic mode the cabled mouse does work, I just get stuck at this next step needing a keyboard and all the instructions to get into Safe Mode require one:
Does anyone know how to get into Safe Mode without a Keyboard?
1 Answer
You need a keyboard (more than a mouse) because in any mode (including Safe Mode) you need to log in.
So see if you can borrow a plug in keyboard from some one.
Given your description, you have stalled predictably, so a plug in keyboard is the only way at this point.
UPDATE:
If you only have a mouse the only way is to use System Restore Points. Otherwise you need a keyboard. Note: if you're having trouble with USB Keyboard/Mouse get a PS2 as the problem is to do with USB drivers.
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